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Datenschutzerklärung

Privacy policy

A. General
The protection and security of your personal data are important to us. Our website therefore processes data exclusively in accordance with the EU General Data Protection Regulation (DS-GVO). In detail:

B. Name and contact details of the responsible party and contact details of the data protection officer.
The responsible party within the meaning of the DS-GVO and the respective national data protection laws of the EU member states as well as other data protection regulations is:
Synapsy Mobile Networks GmbH
Wörthstr. 13-15 Germany
Phone: +49 931 80998220
E-mail: service@tentorium.tv
Website: www.tentorium.tv

The data protection officer of the responsible party can be reached at:
Synapsy Mobile Networks GmbH
"attn. DPO" or "to attn. GDPR"
Wörthstr. 13-15
97082 Würzburg
Germany
E-mail: dsgvo@tentorium.tv or gdpr@tentorium.tv

C. Data processing

1. legal basis for the processing of personal data.
Insofar as we obtain the consent of the data subject for processing operations involving personal data, Article 6 (1) lit. a DS-GVO serves as the legal basis. When processing personal data that is necessary for the performance of a contract to which the data subject is a party, Art. 6 (1) lit. b DS-GVO serves as the legal basis. This also applies to processing operations that are necessary for the performance of pre-contractual measures. Insofar as processing of personal data is necessary for the fulfillment of a legal obligation to which our company is subject, Art. 6 (1) lit. c DS-GVO serves as the legal basis. In the event that vital interests of the data subject or another natural person make processing of personal data necessary, Art. 6 (1) (d) DS-GVO serves as the legal basis. If the processing is necessary to protect a legitimate interest of our company or a third party and if the interests, fundamental rights and freedoms of the data subject do not outweigh the first-mentioned interest, Art. 6 (1) lit. f DS-GVO serves as the legal basis for the processing.

2. transfer of data
A transfer of your personal data within the Synapsy Mobile Networks GmbH group or to third parties for purposes other than those listed below does not take place. We only pass on your personal data if:
  • you have given your express consent to this in accordance with Art. 6 Para. 1 S. 1 lit. a DS-GVO
  • the transfer is necessary for internal data processing of Synapsy Mobile Networks GmbH as well as for advertising or marketing purposes according to Art. 6 para. 1 p. 1 lit. f DS-GVO and there is no reason to assume that you have an overriding interest
  • in the non-disclosure of your data that is worthy of protectionin the event that there is a legal obligation for the disclosure according to Art. 6 para. 1 p. 1 lit. c DS-GVO, as well as if this is legally permissible and necessary according to Art. 6 para. 1 p. 1 lit. b DS-GVO for the processing of contractual relationships with you

D. Provision of the website and creation of log files
1. description and scope of data processing
Each time our website is called up, our system automatically collects data and information from the computer system of the calling computer or from the browser of the end device used (log files) and stores them until they are automatically deleted. The following data is collected
  1. information about the browser type and the version used
  2. screen resolution
  3. each page view
  4.  operating system of the user
  5. information about the category of the terminal device (mobile, desktop, tablet) and terminal device information
  6. IP address of the user
  7. date and time of access
  8. websites from which the user's system accesses our website. This data is not merged with other data sources; the data is also deleted after a statistical evaluation.

2. legal basis for data processing
The legal basis for data processing is Art. 6 para. 1 lit. f DS-GVO.

3. purpose of data processing
The storage of data in log files is done to ensure the functionality of the website. In addition, we use the data to optimize the website and to ensure the security and stability of our information technology systems. The data is stored for reactivation of the shopping cart

E. Use of cookies
1. description and scope of data processing

Our website uses cookies. Cookies are text files that are stored in the Internet browser or by the Internet browser on your terminal device. If you call up a website, a cookie may be stored on your browser. This cookie contains a characteristic string of characters that enables the browser to be uniquely identified when the website is called up again. In the cookie, information is stored that arises in each case in connection with the specific end device used. The following data is stored and transmitted in the cookies:

i. Language settings
ii. Articles in a shopping cart
iii. Log-in information

We also use cookies on our website that enable an analysis of the user's surfing behavior.

When calling up our website, the user is informed about the use of cookies for analysis purposes by means of a so-called cookie banner and his consent to the processing of personal data used in this context is obtained. In this context, there is also a reference to this privacy policy. You can revoke your consent at any time with effect for the future. You also have the option to prevent the storage of cookies on your computer by making the appropriate settings in your browser.

2. legal basis for data processing
The legal basis for data processing is Art. 6 para. 1 lit.a DSGVO.

3. duration of storage, possibility of objection and removal
Cookies are stored on the user's terminal device and transmitted by it to our website. Session cookies are stored for 1440 seconds (24 minutes) after the browser is closed; permanent cookies are stored permanently. Therefore, you as a user also have full control over the use of cookies. By changing the settings in your browser, you can disable or restrict the transfer of cookies. Cookies that have already been stored can be deleted at any time. This can also be done automatically. If cookies are deactivated for our website, it may no longer be possible to fully use all the functions of the website, in particular, no orders can be placed by the user.

F. Google Analytics
Our website uses "Google Analytics", a web analytics service provided by Google Inc ("Google"). Google Analytics uses cookies that are stored on your computer and that enable an analysis of your use of the website. The information generated by the cookie about your use of this website, such as browser type/version, operating system used, referrer URL (the previously visited page), IP address, time of server request are usually transmitted to and stored by Google on servers in the United States.

The information is used to perform analyses of Internet and website usage, such as anonymous evaluations and graphs of page views and visits. The data is used exclusively for market research, to optimize the website and to provide other services related to Internet use. This information may also be transferred to third parties if required by law or if third parties process the data on our behalf. In no case will your IP address be merged with other data from Google. The IP addresses are anonymized so that an assignment is not possible (IP masking).

You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You can also prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) and the processing of this data by Google by downloading and installing a browser add-on https://tools.google.com/dlpage/gaoptout?hl=de.

Further information on data protection in connection with Google Analytics can be found, for example, in the Google Analytics help https://support.google.com/analytics/answer/ 6004245?hl=en. The legal basis for the use of Google Analytics is Art. 6 para. 1 lit. a DSGVO.

G. Third-party cookie
1. google tag manager
On our website, we use the "Google Tag Manager" from Google. Through this service, website tags can be managed via an interface. Tags are small code elements on a website that are used, among other things, to measure traffic and visitor behavior, to record the impact of online advertising and social channels, to use remarketing and targeting, and to test and optimize the website. Google Tag Manager only implements tags. Google Tag Manager tracks a set of trigger rules that determine when these tags should be deployed on a website. When a user visits the website, the tags are triggered according to the configuration and the corresponding cookies are loaded into their browser It contains instructions on which tags should be triggered. However, Google Tag Manager does not access this data. Using Google Tag Manager will make your use of our website more efficient and faster, as managing the correct tags will speed up our website. If a deactivation of Google Tag Manager has been made at the domain or cookie level, it will remain in place for all tracking tags insofar as they are implemented with Google Tag Manager.

The legal basis for the data processing is Art. 6 para. 1 lit. f DS-GVO.

The data collection and storage can be objected to at any time with effect for the future.

2. Google Adwords Conversion Tracking
We use the online advertising program "Google AdWords" by Google and as part of it the conversion tracking offered by Google. A cookie for conversion tracking is stored on your computer when you click on an ad placed by us in the Google search or advertising network. These cookies lose their validity after 30 days and are not used for personal identification. If you visit certain pages of our website while the cookie is valid, both we and Google can recognize that you clicked on an ad and were redirected to that page.

Each Google AdWords customer receives a different cookie. Cookies can therefore not be tracked across AdWords customers' websites. The information obtained using the conversion cookie is used to create conversion statistics for us as an AdWords customer. We learn the total number of users who clicked on our ad and were redirected to a page tagged with a conversion tracking tag. However, we do not receive any information that personally identifies you as a user.

If you do not wish to participate in the tracking process, you can also refuse the setting of a cookie required for this - for example, via a browser setting that generally disables the automatic setting of cookies. You can also disable cookies for conversion tracking by setting your browser to block cookies from the "www.googleadservices.com" domain. Google's privacy policy on conversion tracking can be found here https://services.google.com/sitestats/de.html.

The legal basis for data processing is Art. 6 para. 1 lit.a DS-GVO.

3. google remarketing
In addition, we use the remarketing technology of Google. Via this technology, users who have already visited our website and shown interest are approached again by targeted advertising on the pages of the Google Partner Network. The advertising is displayed through the use of cookies. With the help of the text files, user behavior when visiting the website can be analyzed and subsequently used for advertising according to your interests.

When you perform search queries, visit other websites or use other mobile apps, the use of Google Remarketing enables us to offer you targeted advertising that is tailored to your interests and needs. As a user, you benefit from personalized advertising on other websites. This is the only way we can continuously optimize our offer to you.

Further information on Google Remarketing and Google's privacy policy can be found at: http://www.google.com/privacy/ads/. The legal basis for data processing is Art. 6 para. 1 lit. f DS-GVO.

4. Facebook Conversion Pixels
By using the service of Facebook Inc (1601 S. California Ave, Palo Alto, CA 94304, USA) Facebook Conversion Pixels, statistical data is collected, which can be used to measure the success of a Facebook ad. In addition, anonymous data about your usage behavior is collected on the website in order to create usage-based online advertising for you. As a user, you benefit from personalized advertising on other websites. This is the only way we can continuously optimize our offer to you. Here you can access the data protection conditions of Facebook Inc: www.facebook.com/about/privacy.

 If you are logged in to Facebook, you can object to the use of the conversion pixel under the following link: https://www.facebook.com/settings?tab=ads

The legal basis for the data processing is Art. 6 para. 1 lit. a DS-GVO.

The data collection and storage can be objected to at any time with effect for the future.

5. Microsoft Bing Ads
Our website uses Microsoft Bing Ads, an analysis tool of Microsoft Corporation (One Microsoft Way, Redmond, USA 98052-6399, USA). Like Google Analytics, Microsoft Bing Ads works by setting cookies that enable us to track your visit to our website and use it for advertising purposes (remarketing).

This allows us to deliver interest-based advertising to our customers by using Universal Event Tracking (UET) to recognize end users' visits and activity on our website after they click on one of our ads and store them in remarketing lists. The creation of these remarketing lists is carried out in compliance with legal regulations. In particular, no sensitive data is stored or other additional personal data is linked to our remarketing lists or made available to Microsoft.

If you are on a remarketing list, you may be offered interest-based advertising from us the next time you search on Bing or Yahoo. However, you can disable this behavioral targeting by changing your browser settings so that cookies are no longer stored. In addition, you can deactivate Microsoft's tracking behavior via the following link: http://choice.microsoft.com/de-DE/opt-out.

You can view more information about Microsoft Bing Ads' use of cookies on the Bing Ads website at the link https://help.bingads.microsoft.com/#apex/3/de/53056/2 and on Microsoft's website at the following link: https://privacy.microsoft.com/de-de/privacystatement.

When you perform search queries, the use of Microsoft Bing Ads enables us to offer you targeted advertising that is tailored to your interests and needs. As a user, you thus benefit from personalized advertising on other websites. This is the only way we can continuously optimize our offer to you. The legal basis for data processing is Art. 6 para. 1 lit. f DS-GVO.

6. Criteo
Our website uses services from Criteo (Criteo SA, Rue Blanche, 75009 Paris/France). Criteo specializes in creating and delivering personalized advertising via "Criteo Dynamic Retargeting" and "Criteo Sponsored Products". Criteo cooperates with online partners to offer advertising to users who visit the website of these partners or use their apps. It also cooperates with publishers to display personalized advertising. The aim is to show you advertising and products that are as relevant to you as possible - based on your current browsing and search behavior. For the purpose of displaying target group-specific and interest-based advertising on websites within the Criteo advertising network, we use the Criteo services The cookies or user ID used for this purpose do not allow any conclusion to be drawn about your person, nor is your IP address stored. When you perform search queries, visit other websites or use other mobile apps, the use of Criteo enables us to offer you targeted, interest- and needs-based advertising. As a user, you benefit from personalized advertising on other websites. This is the only way we can continuously optimize our offer to you.

The legal basis for data processing is § Art. 6 para. 1 lit. f DS-GVO.

The data collection and storage can be objected to at any time with effect for the future. Here you can access the data protection conditions of Criteo GmbH: http://www.criteo.com/de/privacy/full-privacy-text/ You can object to the collection and processing of data by Criteo GmbH using the following link: http://www.criteo.com/de/privacy/ Please note that an opt-out cookie is set for this purpose.

7. affilinet
In order to correctly record sales and/or leads, affilinet sets a cookie on the customer's (visitor's) computer. This cookie is set by the domain parners.webmaster-plan.com or banners.webmasterplan.com. This cookie complies with the applicable data protection guidelines. The cookies used by affilinet are accepted in the default setting of the Internet browser. If you do not wish these cookies to be stored, please deactivate the acceptance of the cookies of the corresponding domains in your Internet browser. affilinet tracking cookies do not store any personal data, but only the ID of the referring partner as well as the order number of the advertising medium (banner, text link or similar) clicked on by the visitor, which are required for payment processing. The partner ID is used to allocate the commission to be paid to the mediating partner when a transaction is completed.

https://www.affili.net/at/knowledge-zone/ueber-cookies

The legal basis for data processing is Art. 6 para. 1 lit. f DS-GVO.

8 Tradedoubler
On our website, the technology of Tradedoubler GmbH (Herzog-Wilhelm-Str. 26, 80331 Munich) is used.

The basic principle used by Tradedoubler's processing of data related to the user is the anonymity of the data. Therefore, Tradedoubler does not store IP addresses on a user's cookie, but only a unique, randomly generated ID that does not allow Tradedoubler to identify the user. The data stored on the cookie is limited to information collected during the user's visits to websites of Tradedoubler's advertising network. With the exception of a few cookies stored for purely statistical purposes, a user's cookie can only be displayed by Tradedoubler if the user visits a website that belongs to the Tradedoubler advertising network.

Also note that you can prevent cookies from being created on your computer at any time by changing your browser settings. Clicking on the link below will stop the collection of anonymized data. If this OptOut cookie is deleted, Tradedoubler can no longer determine that an OptOut has taken place. In this case, the OptOut process must be repeated. http://publisher.tradedoubler.com/include/functions/optout.html The legal basis for the data processing is Art. 6 para. 1 lit. f DS-GVO.

The data collection and storage can be objected to at any time with effect for the future.

9. YouTube
Our website uses plugins from the YouTube website, which is operated by YouTube, LLC, 901 Cherry Ave, San Bruno, CA 94066, USA ("YouTube").

On our website we show videos from the YouTube channel of Tentorium.tv. These are displayed in the video player of YouTube. Synapsy Mobile Networks GmbH has no access or control over these cookies or the data processed by YouTube. Additional cookies may be set by YouTube to enable the use of YouTube features on our website. For more information about these cookies, please visit YouTube's website https://support.google.com/ads/answer/2662922?hl=en-GB.

The legal basis for the data processing is Art. 6 para. 1 lit. f DS-GVO.

10. Google reCaptcha
In order to ensure sufficient data security when submitting forms, we use in certain cases the service reCAPTCHA of the company Google Inc. This serves primarily to distinguish whether the input is made by a natural person or abusively by machine and automated processing. The service includes the sending of the IP address and possibly other data required by Google for the reCAPTCHA service to Google Inc.

The data protection provisions of Google Inc. apply here; information on the data protection provisions of Google Inc. can be found atwww.google.de/intl/de/privacy/ or www.google.com/intl/de/policies/privacy/. The legal basis for the data processing is Art. 6 para. 1 lit. f DS-GVO.

The collection and storage of data can be objected to at any time with effect for the future.

11. MaxMind
We use GeoIP2 products from MaxMind Inc (14 Spring Street, 3rd Floor Waltham, MA 02451 USA). MaxMind determines the location of the user when opening our website. This allows us to provide our website in the local language of your IP location.

The legal basis for the data processing is Art. 6 para. 1 lit. f DS-GVO.

The data collection and storage can be objected to at any time with effect for the future.

H. Newsletter by e-mail
1. description and scope of data processing
If you have ordered our newsletter, we will use your e-mail address for our own advertising purposes as long as you have not revoked your consent to receive the newsletter. The dispatch of our newsletter is carried out by us. You can unsubscribe from our newsletter at any time by contacting us by e-mail dsgvo@tentorium.tvan and requesting the deletion of your data or by clicking on the link to unsubscribe from the newsletter, which you will find at the end of each newsletter. However, a revocation does not affect the lawfulness of the data processing carried out on the basis of the consent until the revocation. We will store your data until the revocation takes place.

2. legal basis for data processing
The legal basis for the processing of data after registration to the newsletter by the user is, if the user has given his consent in accordance with Art. 6 (1) lit. a DS-GVO.

Repetition of declarations of consent

You may have expressly given us the consent below and we have recorded your consent. According to the DS-GVO, we are obliged to keep the content of consents available for retrieval at any time. You can revoke your consent at any time with effect for the future.

Consent to newsletter dispatch

I consent to my personal data being processed by Synapsy Mobile Networks GmbH - as described in the privacy policy - for sending the newsletter by e-mail. I can revoke this consent at any time.

I. Newsletter tracking
1. scope of the processing of personal data
With the sending of the newsletter, your user behavior is evaluated. The evaluation is carried out by a tracking pixel from us. These are one-pixel image files that link to our website. Web beacons are collected, which are assigned to your e-mail address and linked to a separate ID. In this way, links received in the newsletter can also be clearly assigned. We thereby collect when you read our newsletter and which link you click on. We create a user profile to identify your interests. We use this data exclusively in anonymized form.

2. legal basis for the processing of personal data
The legal basis for the processing of data after the user has subscribed to the newsletter is Art. 6 (1) lit. a DS-GVO if the user has given his consent.

3. Purpose of the data processing
With the collected data, we create a user profile in order to provide you with a newsletter tailored to your interests. Only in this way is it possible for us to offer you a newsletter tailored to your interests.

4. duration of storage, possibility of objection and elimination
If you do not wish to receive personalized advertising, you can object at any time. A message in text form to the contact details mentioned at the end is sufficient for this. Alternatively, you can unsubscribe via the unsubscribe link at the end of each newsletter. We will store your data until the revocation is made.

J. Registration and use of the customer account
1. description and scope of data processing
 On our website, we offer users the opportunity to register in our customer account by providing personal data, both as part of the order and without ordering products. The data is entered in an input mask and transmitted to us and stored. The data will not be passed on to third parties. The following data is collected during the registration process: Salutation, first name, last name, e-mail address, street, house number, postal code, city and country, date of birth and telephone number. At the time of registration, the user's IP address, date and time of registration are also collected. As part of the registration process, the user's consent to the processing of this data is obtained.

2. legal basis for data processing
The legal basis for the processing of the data is Art. 6 (1) lit. a DS-GVO if the user has given his consent. If the registration serves the fulfillment of a contract to which the user is a party or the implementation of pre-contractual measures, the additional legal basis for the processing of the data is Art. 6 (1) lit. b DSGVO.

Registration
I agree that when opening a user account, inventory data (name, address, e-mail) and usage data (e-mail address, password) are stored in a customer database. In this way, I can log in and order with e-mail address and password for future purchases without having to enter my data again. I can revoke this consent at any time with effect for the future by contacting the store operator by e-mail dsgvo@tentorium.tvwende and requesting the deletion of my user account. In my user account I can view my completed orders at any time for the duration of the existence of my user account.

3. purpose of data processing
Registration of the user is necessary for the provision of certain content and services on our website. A registration of the user is necessary for the fulfillment of a contract with the user or for the implementation of pre-contractual measures.

4. possibility of objection and removal
As a user, you have the option to cancel the registration at any time. You can have the data stored about you changed at any time. If the data is required for the fulfillment of a contract or for the implementation of pre-contractual measures, early deletion of the data is only possible insofar as contractual or legal obligations do not prevent deletion.

 K. Order process
1. description and scope of data processing
Within the framework of the ordering process, the processing of personal data is necessary in order to order the products you have placed in the shopping cart. If you are already registered, the data from your customer account will be processed. The same applies if you register as part of the ordering process. Furthermore, you can also order as a guest on our website. For this purpose, your title, first and last name, address, date of birth and e-mail address are collected. In addition, the IP address of the calling end device, country, date and time of registration and the source of registration are collected.

Furthermore, orders can be placed via our order hotline. For this purpose, the title, first and last name, address, date of birth and e-mail address are collected by your call. For the order, the collection of the payment method is required. In this context, there is an intra-group transfer as well as a transfer of data to our logistics service providers to fulfill our contractual obligations arising from the order and a transfer.

2 Legal basis for data processing, purpose of data processing
The ordering process aims to conclude a contract, so the legal basis for processing is Art. 6 (1) lit. b DS-GVO. The processing of personal data is necessary for the processing of the user's order. 3. duration of storage The user's personal data will be used for the period of processing the order and then archived in blocked form, in particular for the fulfillment of legal retention periods, e.g. according to the Federal Fiscal Code (BAO) and Commercial Code (UGB), or for the fulfillment of legal warranty claims. The data is deleted as soon as it is no longer required to achieve the purpose for which it was collected.

L. Contact form and e-mail contact
1. description and scope of data processing
When using the online contact forms, we collect personal data (such as your name and e-mail address) only to the extent provided by you. We only use your e-mail address to process your request. Your data will then be deleted unless you have consented to further processing and use.

2. legal basis for data processing
The legal basis for the processing of data transmitted in the course of the contact form or the sending of an e-mail is Article 6 (1) sentence 1 lit. b) DS-GVO.

M. Transfer of personal data to service providers
1. description and scope of data processing
In the context of an order, personal data is often passed on to service providers (e.g. suppliers). However, service providers may also act on their own in the interest of the website operator (e.g. technical service). We use "Look-Alike-Audiences" from Facebook Inc. For this purpose, we transmit your e-mail address to Facebook Inc. The latter evaluates your e-mail address in order to display personalized advertising on your Facebook account.

2. legal basis for data processing
The legal basis for the processing of data in the course of the order is Art. 6 (1) lit. b DS-GVO. The legal basis for the transmission of the data is Art. 6 (1) lit. f DS-GVO.

3. purpose of the data processing
The data processing is necessary for the fulfillment of the contractual obligation arising from the order. Through your evaluation, we obtain feedback on our products and our services. We try to use this knowledge to constantly improve and optimize our products and services. As a user, you benefit from this. Through Look-Alike-Audiences you are offered targeted, interest and needs-based advertising. As a user, you benefit from personalized advertising on your Facebook account.

N. Rights of the data subject
Under the application of the DS-GVO, you are entitled to the following statutory data subject rights, provided that their conditions are met: - Right to information about your data stored by us in accordance with Art. 15 DS-GVO.
  • Right to correction of inaccurate data in accordance with Art. 16 DS-GVO - Right to delete the data stored by us in accordance with Art. 17 DS-GVO
  • Right to restrict the processing of data stored by us pursuant to Art. 18 DS-GVO
  • Right to revoke at any time, pursuant to Art. 7 (3) DS-GVO, any consent that may have been given to us; the consequence of this is that we may no longer continue the data processing that was based on this consent for the future.
  • Right to data portability pursuant to Art. 20 DS-GVO.
  • Right to lodge a complaint with a competent supervisory authority pursuant to Art. 77 DS-GVO if you believe that the processing of personal data concerning you violates provisions of the DS-GVO.

Right to object
If your personal data is processed on the basis of legitimate interests pursuant to Art. 6 (1) p. 1 lit. f DSGVO, you have the right to object to the processing of your personal data pursuant to Art. 21 DSGVO, provided that there are grounds for doing so that arise from your particular situation.

If you wish to exercise your right to object, it is sufficient to send an e-mail to dsgvo@tentorium.tv.

O. Data security
Your personal data is transferred on our website via the Internet using the so-called SSL security system (Secure Socket Layer). This technology offers a high level of security and is therefore also used, for example, by banks for data protection in online banking. We secure our website and other systems by technical and organizational measures against loss, destruction, access, modification or distribution of your data by unauthorized persons.

P. Actuality and change of this privacy policy
This data protection declaration is currently valid and has the status of May 2018. Due to the further development of our website and offers on it or due to changed legal or official requirements, it may become necessary to change this data protection declaration. You can access and print out the current data protection declaration at any time on the website at https://tentorium.tv/de/datenschutz.
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